Property Inquiry & Site Visit Scheduling
Convert property inquiries into confirmed site visits with 24/7 autonomous WhatsApp qualification and brochure delivery.
Real estate buyer journeys demand immediate qualification. Prospective homebuyers researching properties late at night drop off if forced to wait days for a broker callback. CapEngage AI Agents engage inbound leads on WhatsApp within 15 seconds, discovering budget, BHK preference, and possession timelines, while booking site tours directly with field sales reps.
Real estate leads are expensive and decay rapidly. Over 65% of portal and ad leads fail to convert because sales teams cannot handle high initial call volumes, leading to missed buyer intent and poor site visit attendance.
CapEngage initiates a personalized WhatsApp chat the second an ad or portal form is submitted. The AI agent shares floor plans, virtual walk-through videos, and pricing sheets, qualifies the buyer's budget, and locks in a weekend site visit with location directions and calendar invites.
Step-by-Step Automation Blueprint
How this workflow triggers, evaluates behavioral data, and executes across channels.
Meta/Google Ad Lead Ingestion
Buyer submits a lead form on an ad campaign or 99acres/MagicBricks portal; CapEngage ingests the lead into AI CRM within 5 seconds.
Instant WhatsApp Brochure & Discovery
AI agent dispatches a verified WhatsApp message with project brochure PDF and asks friendly qualifying questions (2 vs 3 BHK, budget range, investment vs self-use).
Site Visit Slot Confirmation & Location Lock
Agent checks available site tour slots, books the buyer's preferred day/time, and generates a calendar pass with Google Maps driving directions.
Multi-Stage Reminder & Sales Handoff
Automated WhatsApp reminders fire 24 hours and 3 hours before the visit, while the assigned relationship manager receives a complete buyer brief in CRM.
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