Is CapEngage an official Meta Business Solution Provider?

Yes. CapEngage provides official Meta Cloud API infrastructure. This ensures 100% compliance with Meta policies, highest Tier-4 messaging limits, and protection against number bans.

How quickly do WhatsApp message templates get approved?

Using our direct Meta API connection, most marketing and utility templates are approved by Meta within 5 to 15 minutes.

Can we bring our existing WhatsApp Business numbers to CapEngage?

Yes. You can seamlessly migrate your existing WhatsApp Business API phone numbers to CapEngage without downtime or losing your verified Green Tick status.

Is CapEngage an official Meta Business Solution Provider?

Yes. CapEngage provides official Meta Cloud API infrastructure. This ensures 100% compliance with Meta policies, highest Tier-4 messaging limits, and protection against number bans.

How quickly do WhatsApp message templates get approved?

Using our direct Meta API connection, most marketing and utility templates are approved by Meta within 5 to 15 minutes.

Can we bring our existing WhatsApp Business numbers to CapEngage?

Yes. You can seamlessly migrate your existing WhatsApp Business API phone numbers to CapEngage without downtime or losing your verified Green Tick status.

CapEngage AI Engine·Active Sync

CapEngage AI Engagement Platform

Loading Intelligent Customer Journeys...

Real-Time CDP · Predictive Decisioning · 6 Native Channels

Ready to Scale with Agentic AI?

Speak directly with our AI solutions architects or request a customized platform demonstration tailored to your ICP, industry, and tech stack.

Speed to Lead: Fast response within business hours

Enterprise Security: SOC 2 Type II & ISO 27001 Aligned Controls

100% Privacy: No spam, strictly 256-bit SSL encrypted

OFFICIAL META API · TWO-WAY CONVERSATIONS · GOVERNED AUTOMATION

Turn WhatsApp conversations into useful customer actions

CapEngage connects the official Meta WhatsApp Business API to customer context, AI Agents, journeys, and CRM workflows for marketing, sales, commerce, and support.

AI Multi-Channel Sequences

Real-time Intent Scoring

No Credit Card Needed

2-Way CRM Integration

See WhatsApp AI in Action

Explore AI CRM Sync

Trusted by leading e-commerce, D2C, and enterprise brands on WhatsApp

View all clients

META CLOUD API SCALE

Enterprise WhatsApp Infrastructure at Scale

Direct official Meta connection ensuring high throughput, official BSP policy compliance, and 99.9% platform availability SLA.

Active Telemetry Stream•Meta Cloud API v20.0 Direct Gateway

99.9% Uptime SLASub-Second Dispatch

Meta Direct API

Tier-4

Messaging Throughput Limit

unlimited daily active conversations

Max Throughput

Real-Time Routing

<2s

AI Response Latency

sub-second 2-way conversational responses

Sub-second

Carrier Grade

99.9%

Message Delivery SLA

direct Meta Cloud API integration

High Availability

Meta Verified

1-Click

Green Tick Verification Assistance

official Meta business verification support

Official BSP

End-to-End Encrypted Payload• Direct Carrier BSP Routing• Autonomous Retry & Fallback

ISO 27001 & SOC 2 Type II Aligned

WHATSAPP PLATFORM CAPABILITIES

Commerce, Broadcasts & Conversational AI

Everything needed to acquire, convert, and support customers over WhatsApp at enterprise scale.

Marketing Broadcasts

High-Volume Promotional Broadcasts & Catalogs

Send rich media campaigns with interactive quick-reply buttons, dynamic discount codes, multi-product catalogs, and carousel cards.

Instant Meta template approval submission directly inside CapEngage

Automated opt-in verification and unsubscribe management

Margin-aware discount distribution per customer tier

2-Way Conversational AI

2-Way Autonomous AI Sales & Support Agents

Deploy branded 24/7 AI agents that answer product inquiries, check stock availability, handle order tracking, and book demo meetings.

Sub-2s response time with strict grounding guardrails

Seamless context-preserving handoff to human live chat agents

Direct CRM and order database lookup via secure tool calling

Transactional Triggers

Automated Lifecycle Recovery & Transactional Flows

Recover abandoned carts, send automated OTP verifications, confirm COD orders, and send shipping tracking alerts with sub-second speed.

1-click checkout URLs with auto-applied coupon codes

COD to Prepaid conversion flows with instant UPI payment links

Post-purchase review and NPS collection surveys

PROVEN REVENUE RESULTS

Real-World Returns Powered by WhatsApp Marketing

See how leading brands unlock massive revenue through official WhatsApp automation.

Sub-15m Recovery

E-COM · CROCS

Automated WhatsApp Cart Recovery & Catalogs

Sub-15 minute abandoned cart sequences and personalized seasonal catalog drops generated rapid recovery and repeat transactions.

Case study Explore E-com

Automated Lifecycle

BFSI · BAJAJ INSURANCE

Automated Policy Renewal & Alert Sequences

Streamlined manual follow-ups with automated WhatsApp renewal journeys, reducing turnaround times significantly.

Case study Explore BFSI

ECOSYSTEM CONNECTORS

Connect WhatsApp to Your E-Commerce & CRM Stack

Native 1-click connectors for Shopify, WooCommerce, Magento, Salesforce, and custom webhooks.

Meta WhatsApp

Official Meta BSP

AWS Cloud

Cloud Infrastructure

Google BigQuery

Data Warehouse

Twilio Telecom

Voice & SMS

Twilio Telecom

Voice & SMS

Google BigQuery

Data Warehouse

AWS Cloud

Cloud Infrastructure

Meta WhatsApp

Official Meta BSP

FREQUENTLY ASKED QUESTIONS

WhatsApp Marketing FAQs

Key details regarding Meta BSP verification, template approvals, and pricing.

Scale on WhatsApp

Turn WhatsApp into Your Highest-Converting Revenue Channel

Join 500+ top enterprise brands automating WhatsApp conversations and recovery flows with CapEngage.

See WhatsApp AI in Action

Talk to a WhatsApp Specialist

Official Meta BSP • Tier-4 Unlimited Throughput • Sub-2s AI Response Speed

CapEngage AI Engine·Active Sync

CapEngage AI Engagement Platform

Loading Intelligent Customer Journeys...

Real-Time CDP · Predictive Decisioning · 6 Native Channels

Turn WhatsApp conversations into useful customer actions

CapEngage connects the official Meta WhatsApp Business API to customer context, AI Agents, journeys, and CRM workflows for marketing, sales, commerce, and support.

AI Multi-Channel Sequences

Real-time Intent Scoring

No Credit Card Needed

2-Way CRM Integration

CapEngage AI Engagement Platform

Ready to Scale with Agentic AI?

CapEngage AI Customer Engagement

Turn WhatsApp conversations into useful customer actions