CapEngage AI Engine·Active Sync

CapEngage AI Engagement Platform

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Data Privacy & SecurityVersion 2.4

PCI-DSS Payment Compliance Statement

Explains CapEngage's adherence to Payment Card Industry Data Security Standards (PCI-DSS), payment gateway tokenization, and zero raw credit card data storage.

Effective Date: August 8, 2026

Last Updated: August 8, 2026

1.Payment Card Security Commitment

CapEngage Technology Solutions Pvt. Ltd. maintains strict compliance with Payment Card Industry Data Security Standards (PCI-DSS) to protect credit card numbers, debit card details, and billing credentials.

2.Zero Raw Card Data Storage & Tokenization

CapEngage utilizes PCI-DSS Level 1 certified payment processing partners (Stripe, Inc. and Razorpay Software Pvt. Ltd.) to process subscription payments and invoice transactions.

• Tokenized Payment Gateway: When you enter credit card credentials, your payment data is transmitted directly from your browser to our PCI-Level 1 payment processors via encrypted iframe or API tokenization. • Zero Server Storage: Full Primary Account Numbers (PAN), CVV security codes, and card PINs NEVER touch, pass through, or store on CapEngage servers or databases.

3.PCI SAQ Compliance & Annual Attestation

CapEngage completes annual PCI-DSS Self-Assessment Questionnaires (SAQ-A / SAQ-A-EP) to validate that our web applications, checkout flows, and payment integrations maintain continuous compliance with PCI security criteria.