Cookie Policy

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. Cookies allow websites to remember your device, store user preferences, enable secure single sign-on (SSO), measure web traffic, and optimize marketing campaigns.

In addition to cookies, CapEngage uses web beacons (pixel tags), local browser storage (HTML5 LocalStorage), and session tokens to maintain application state and deliver high-performance user experiences.

We classify cookies on our site into four functional categories:

1. Strictly Necessary / Essential Cookies: Required for core website functionality, security, user login authentication, load balancing, and form submission. These cannot be switched off in our systems. 2. Functional & Preference Cookies: Enable enhanced functionality, such as remembering your language selection, dashboard theme preferences, and collapsed sidebar states. 3. Performance & Analytics Cookies: Allow us to count visitor volume, trace page traffic paths, detect broken links, and analyze technical web performance to improve user experience. 4. Marketing & Attribution Cookies: Used to track conversion attribution across ad campaigns and measure the effectiveness of our growth outreach.

Below is an overview of key first-party and third-party cookies utilized on our platform:

• __cap_session (Essential): First-party session cookie used to maintain user dashboard authentication. Expires when browser is closed. • __cap_csrf (Essential): First-party security token protecting forms against cross-site request forgery. Session duration. • __cap_theme (Functional): Remembers light/dark visual theme choice. Duration: 1 year. • _ga / _gid (Analytics): Google Analytics metrics measuring aggregate page interaction. Duration: 24 hours to 2 years. • _ph (Analytics): PostHog product telemetry evaluating dashboard usage patterns without capturing PII. Duration: 1 year. • __gads / __gpi (Advertising - Google AdSense): Third-party cookies placed by Google on eligible content pages to serve relevant advertisements, prevent ad fraud, and cap ad frequency. Duration: 13 months.

You can customize or withdraw your cookie consent at any time:

• Cookie Banner Settings: When visiting capengage.com, you can select 'Accept All', 'Reject Non-Essential', or customize category toggles via our Cookie Preferences Center. • Google Ad Personalization: You can opt out of personalized ads by visiting Google Ads Settings at https://www.google.com/settings/ads or the DAA opt-out portal at https://www.aboutads.info. • Browser Controls: Most web browsers allow you to manage cookie permissions or clear stored cookies in browser settings (Chrome, Safari, Firefox, Edge). • Mobile Device Settings: Mobile operating systems provide options to reset advertising identifiers or disable cross-app tracking.

If you have questions regarding our use of cookies or tracking technologies, email privacy@capengage.com.