Back in Stock Automation
Convert high-intent shoppers into immediate buyers the moment out-of-stock items are replenished.
When high-demand items sell out, shoppers subscribe for back-in-stock alerts. CapEngage connects with your inventory ERP or Shopify/Magento store to trigger personalized WhatsApp messages and push notifications within seconds of restock.
Out-of-stock products cause up to 24% of store visitors to leave for competitors. Standard restock notification emails arrive hours late with low open rates, missing the customer's peak purchasing window.
CapEngage ingests real-time inventory webhooks and immediately dispatches interactive WhatsApp restock alerts with 1-click cart replenishment, dynamic countdown scarcity timers, and automated payment links.
Step-by-Step Automation Blueprint
How this workflow triggers, evaluates behavioral data, and executes across channels.
Out-of-Stock Subscription Capture
Visitors click 'Notify Me on WhatsApp' directly on the product detail page, auto-subscribing their verified phone number to the item's SKU.
Inventory Webhook Trigger
Your warehouse ERP or Shopify/WooCommerce platform fires an inventory replenishment event to CapEngage CDP.
Instant WhatsApp Restock Nudge
CapEngage dispatches an official Meta WhatsApp rich media message with high-res product photos, sizing availability, and a 1-tap checkout button.
Autonomous Stock Reservation & Follow-up
If stock is limited, the AI agent informs the shopper that their cart item is reserved for 30 minutes, driving high-urgency checkout.
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