CapEngage AI Engagement Platform
Loading Intelligent Customer Journeys...
Real-Time CDP · Predictive Decisioning · 6 Native Channels
Connecting Real-Time Customer Signals...
Real-Time CDP · Predictive Decisioning · 6 Native Channels
Loading Intelligent Customer Journeys...
Real-Time CDP · Predictive Decisioning · 6 Native Channels
Outlines CapEngage's commitment to digital accessibility, compliance with WCAG 2.1 Level AA standards, implemented UI features, and feedback channels.
CapEngage Technology Solutions Pvt. Ltd. is committed to ensuring that our website, SaaS dashboard, AI tools, and documentation are accessible to all individuals, including people with visual, auditory, cognitive, or motor disabilities.
We strive to conform our digital products with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Our website and web applications incorporate key accessibility controls:
• Semantic HTML5 Architecture: Proper heading structures (`<h1>` through `<h6>`), landmark regions (`<header>`, `<nav>`, `<main>`, `<footer>`), and ARIA role annotations. • High Color Contrast: Body typography and interactive UI components maintain a minimum 4.5:1 contrast ratio against background surfaces, utilizing high-contrast Crimson Nectarine (`#941737`, `--brand-600`) tokens. • Full Keyboard Navigability: All navigation dropdowns, mega menus, modal dialogs, and button controls are fully operable using standard keyboard navigation (`Tab`, `Shift+Tab`, `Enter`, `Space`, `Escape`). Focus outlines are clearly visible. • Responsive Layout Scaling: Layouts flex fluidly up to 200% browser zoom without horizontal scrolling or content clipping. • Alternative Text for Images: Informative graphics and badges feature descriptive `alt` attributes, while decorative icons feature `aria-hidden="true"` annotations.
We evaluate our digital experiences using a combination of automated accessibility scanning tools (axe-core, Lighthouse) and manual testing with popular screen readers (NVDA, VoiceOver, JAWS).
We welcome your feedback on the accessibility of CapEngage. If you encounter accessibility barriers or require assistance with any portion of our platform, please reach out to us:
• Email: accessibility@capengage.com or legal@capengage.com • Phone: +91 40 6789 4000 • Response SLA: We endeavor to respond to accessibility feedback within two (2) business days and provide accessible alternative formats where needed.
For legal notices, compliance inquiries, or formal correspondence
Global Headquarters
CapEngage Technology Solutions Pvt. Ltd.
1st Floor, Rajapushpa Summit, Nanakramguda Rd, Financial District, Hyderabad, Telangana 500032
Registered Legal Office
CapEngage Technology Solutions Pvt. Ltd.
Building No 4B, Flat No 304, Olympeo Riverside PH Karjat, Avasare, Raigarh, Maharashtra, India, 410101