Autonomous Voice AI Agents: Sub-Second Inbound Lead Qualification via WebRTC & SIP

import { CapEngageVoiceAgent } from '@capengage/voice-sdk';

// Initialize Sub-500ms Inbound Voice Qualification Agent
export const salesVoiceAgent = new CapEngageVoiceAgent({
  agentId: 'voice_sdr_enterprise_v4',
  telephony: {
    protocol: 'SIP_WEBRTC',
    codec: 'OPUS_16KHZ',
    vadSensitivity: 0.85,
    enableBargeIn: true
  },
  audioModels: {
    asr: 'deepgram_nova_2_streaming',
    llm: 'capengage_fast_reasoner_v4',
    tts: 'cartesia_sonic_neural_fast'
  },
  systemPrompt: `You are Priya, a friendly senior solutions advisor at CapEngage. Your goal is to understand the caller's marketing goals, qualify their monthly messaging volume, and book a live demo on their calendar.`,
  tools: [
    {
      name: 'book_calendar_demo',
      description: 'Book a confirmed demo meeting with an account executive',
      parameters: {
        type: 'object',
        properties: {
          caller_name: { type: 'string' },
          caller_email: { type: 'string' },
          selected_iso_time: { type: 'string' }
        },
        required: ['caller_name', 'caller_email', 'selected_iso_time']
      },
      handler: async (args) => {
        return await CapEngageVoiceAgent.scheduleMeeting(args);
      }
    }
  ]
});