VERIFIED SME & AUTHOR

Aditya Sen

Senior Software Engineer

📍 Bengaluru / Hyderabad, India · CapEngage Technology Solutions

Biography & Background

Aditya is a Senior Software Engineer on CapEngage AI Systems team. He specializes in LLM tool-calling execution, retrieval-augmented generation (RAG) pipelines, and deterministic prompt safety guardrails for autonomous customer workflows.

Subject Matter Expertise

AI Agent Tool CallingRAG Context RetrievalLow-Latency Inference OptimizationPython & PyTorch Architecture

Published Research & Guides by Aditya

1 Publications

AI Agents•2026-02-12

Autonomous Voice AI Agents: Low-Latency Conversational Architecture for Enterprise Contact Centers

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CapEngage AI Engine·Active Sync

CapEngage AI Engagement Platform

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Real-Time CDP · Predictive Decisioning · 6 Native Channels

CapEngage AI Engagement Platform

CapEngage AI Customer Engagement

Aditya Sen

Biography & Background

Subject Matter Expertise

Published Research & Guides by Aditya

Autonomous Voice AI Agents: Low-Latency Conversational Architecture for Enterprise Contact Centers

CapEngage AI Engagement Platform

Aditya Sen

Biography & Background

Subject Matter Expertise

Published Research & Guides by Aditya

Autonomous Voice AI Agents: Low-Latency Conversational Architecture for Enterprise Contact Centers