Cookie Policy

This Cookie Policy explains how CapEngage uses cookies and similar technologies to enhance your experience on our platform.

Last updated: January 15, 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide, secure, and improve our services by remembering your preferences, tracking usage patterns, and enabling essential functionality.

This policy explains the types of cookies we use, their purposes, and your choices regarding cookie management.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for basic platform functionality:

  • Authentication and session management
  • Security and fraud prevention
  • Shopping cart and payment processing
  • Load balancing and service availability

2.2 Performance Cookies

Collect anonymous usage data to improve performance:

  • Page load times and response metrics
  • Error tracking and debugging
  • Feature usage analytics
  • A/B testing and optimization

2.3 Functional Cookies

Remember your preferences and settings:

  • Language and region preferences
  • Dashboard layout and customization
  • Remembered login information
  • Theme and display settings

2.4 Marketing Cookies

Track marketing campaigns and personalize content:

  • Conversion tracking and attribution
  • Personalized recommendations
  • Retargeting and ad personalization
  • Campaign performance measurement

3. Third-Party Cookies

We allow trusted third parties to place cookies on your device for:

  • Analytics: Google Analytics, Mixpanel
  • Payment Processing: Stripe, Razorpay
  • Communication: Intercom, Drift
  • Social Media: LinkedIn, Twitter pixels

Third-party cookies are governed by their respective privacy policies.

4. Managing Cookies

4.1 Browser Settings

You can control cookies through your browser settings:

  • Block all cookies or specific types
  • Delete existing cookies
  • Receive notifications before cookies are set
  • Set exceptions for trusted sites

4.2 Cookie Consent Banner

Our cookie consent banner allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize cookie preferences by category
  • Change preferences at any time

4.3 Impact of Disabling Cookies

Disabling essential cookies may prevent platform functionality. Disabling non-essential cookies may affect personalization, analytics, and certain features.

5. Cookie Duration

Cookie TypeDuration
Session cookiesUntil browser closed
Persistent cookies30 days to 2 years
Authentication cookies7-30 days

6. Similar Technologies

We use technologies similar to cookies:

  • Local Storage: Stores data on your device for offline functionality
  • Session Storage: Temporary storage for session data
  • Web Beacons: Tiny images for email tracking and analytics
  • Fingerprinting: Device identification for security

These technologies are covered by this policy and managed through similar consent mechanisms.

7. Contact Information

Privacy Contact: privacy@capengage.com

Address: Building No 4B, Flat No 304, Olympeo Riverside PH Karjat, Avasare, Raigad, Maharashtra, India - 410101

Company Information

CAPENGAGE TECHNOLOGY SOLUTIONS PRIVATE LIMITED

Building No 4B, Flat No 304, Olympeo Riverside PH Karjat,
Avasare, Raigad, Maharashtra, India - 410101